311 provides residents, businesses and visitors with easy access to non-emergency City services, programs and information 24 hours a day, seven days a week. 311 can offer assistance in more than 180 languages.

Highlights

a Mobile Phone with the 311 Toronto app in the screen.

Connect with 311 on the go

The new 311 Toronto App is now available for download on the App Store for Apple iOS & Android operating systems.

City Hall Summer 2023

Share Your Feedback About City Services

Complaints, comments and compliments for some City of Toronto services can now be submitted online through 311 Toronto.

Contact Information

Within Toronto city limits
Telephone: 311

Outside city limits
Telephone: 416-392-2489

TTY: Use 711

Email: 311@toronto.ca

Always call 911 for emergencies.