The City of Toronto is launching a new system for recreation and cultural activities registration, facility bookings and memberships. The current eFun system will be replaced with the new system in November 2024.
The new system will include:
An opportunity to learn about the new system, see a live demonstration and speak with staff in person.
No registration is needed – just drop in. Sessions are free.
| Date | Time | Locations |
|---|---|---|
| Tuesday, October 15 | 7 to 8:30 p.m. | North York Civic Centre Council Chambers |
| Thursday, October 17 | 7 to 8:30 p.m. | Etobicoke Olympium Olympic Lounge |
| Monday, October 21 | 7 to 8:30 p.m. | Metro Hall Rotunda |
| Tuesday, October 22 | 7 to 8:30 p.m. | Scarborough Civic Centre Council Chambers |
Clients are encouraged to access the current eFun system and collect important documentation, like receipts and progressive instructional program levels for swimming, skating, etc., before the system transition period begins.
Residents should log into their accounts and ensure the email address for the main contact is up to date.
Export and save receipts before October 31, 2024.
Clients who do not have access to a computer and printer can visit their local community centre or Client Services desk to receive a printed copy.
This includes information on prerequisites for activities that require them, such as Guardian Swim, Adult Swim or Learn to Skate. Export and save this information before October 31, 2024.
Clients who do not have access to a computer and printer can visit their local community centre or Client Services desk to receive a printed copy.
Starting in November, create a new account. There will be in-person and virtual information sessions, quick reference guides and other learning materials made available.
Access to your registered programs and existing permits will not change during this period.
Drop-in activities will continue as usual.
You will be able to use your passes during this period however the process will be manual. Residents are encouraged to purchase a fitness or sports activities membership or multi-visit pass before October 31, 2024.
Only cash will be accepted for drop-in programs. Other forms of payment cannot be accepted during the transition period.
Starting in November, information will be available in various formats to help you learn about and how to use the new registration and booking system: