The Voter Information Card (VIC) provides useful information on where and when you can vote. It’s a helpful tool to take to the voting place when you go to vote, because it confirms for election officials that you are on the voters’ list. 

Important To Know

  • Voter Information Cards are mailed to eligible voters starting October 17.
  • Only eligible voters who are on the voters’ list as of 4:30 p.m., on October 10 will be mailed a Voter Information Card.
  • If you are on the voters’ list and do not get a Voter Information Card in the mail, you can access your card by using MyVote.
  • Taking your Voter Information Card when you go to vote can help speed up time spent in the voting place.
  • You do not need a Voter Information Card to vote.
  • You can only vote once in the by-election for the office of Councillor Ward 15, Don Valley West, even if you received more than one card. It is an offence to vote more than once.
  • The Voter Information Card is not a form of identification. You must present acceptable identification when you go to vote.

Visit MyVote to view your Voter Information Card and show it on your mobile device when you go to vote.

In order to access a VIC, you first need to be on the voters’ list.

It’s important you use MyVote to review and confirm your information on the voters’ list in advance of the by-election. You can make edits by using MyVote from September 20 to 4:30 p.m., on October 10.

After October 10, you can add yourself to the voters’ list when you go to vote at the voting place. If you have any questions, email VoterRegistration@toronto.ca or call 311.

VICs are being mailed (starting October 17) to all voters who are on the voters’ list as of 4:30 p.m. on October 10. This ensures VICs are received prior to advance voting days, October 26 and 27.

If you don’t receive a VIC in the mail, but you are on the voters’ list, you can view, download or print your VIC through MyVote. You are not required to have a printed copy of your VIC. You can show your VIC on your mobile device when you go to vote. 

If You Don’t Receive Your VIC

  • If you’re on the voter’s list and you haven’t received your VIC, but someone in your household does, this may be because Canada Post mails the VICs in batches. 

What To Do if You Receive More Than One VIC

  • If you receive more than one VIC, bring the most accurate card that matches your identification to the voting place when you go to vote. For the duplicate card, you can choose to:
    • dispose of it
    • print Duplicate – Return to Sender on the card and drop it in any Canada Post mailbox
    • take the additional card when you go to vote and give it to an election official letting them know the card is a duplicate

VIC for Someone Who Does Not Live at Your Address or Is Deceased

  • If you receive a VIC for a person that does not live in your household, you can print Does Not Live Here – Return to Sender or Moved – Return to Sender on the card and drop it in any Canada Post mailbox.
  • If you receive a VIC for a person who is deceased, you can print Deceased – Return to Sender on the card and drop it in any Canada Post mailbox.

How To Update Your VIC Information

  • When you receive your VIC, but the information is incorrect, you can take the VIC with you when you go to vote and make any necessary revisions by completing a Voter List Amendment Application.