Daily Shelter & Overnight Service Usage

This page reports data on the daily occupancy and capacity of Toronto’s shelter system. It is a daily snapshot of the occupancy and capacity of the system, updated every day except weekends and holidays; data for weekends and holidays are posted on the next business day.

Service location and program-level details are available from 2021 to present in the Daily Shelter & Overnight Service Occupancy & Capacity data set on the City’s Open Data portal. Historic data from 2017 to 2020 for pre-COVID base shelter system programs remain available on the portal in the Daily Shelter Occupancy data set.

Additional information about people experiencing homelessness who are entering and leaving the shelter system each month is available on the Shelter System Flow Dashboard.

To request access to available emergency shelter space, call Central Intake at 416-338-4766 or 1-877-338-3398.

Occupancy Summary Individuals
Total People Accommodated 7,995
Bridging & Triage Programs 30
All Shelter Programs, Total 7,965
Shelter Programs, Room-Based, Total 2,228
Singles Sector Programs, Total 5,737
   Shelter Programs, Singles, Total 3,497
   Allied Services, Total 342
   Temporary Programs, Total 1,898
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,733 545 7 552 98.7%
   Families, Emergency Shelter Programs 598 196 2 198 99.0%
   Families, Transitional Shelter Programs 330 116 2 118 98.3%
   Families, Motel/Hotel Programs 805 233 3 236 98.7%
Single Sector Motel/Hotel, Total 495 226 2 228 99.1%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,497 3,497 153 3,650 95.8%
   Emergency Shelter Programs, Total 2,720 2,720 98 2,818 96.5%
      Mixed Adult, Emergency 590 590 10 600 98.3%
      Men, Emergency 1,184 1,184 62 1,246 95.0%
      Women, Emergency 508 508 17 525 96.8%
      Youth, Emergency 438 438 9 447 98.0%
   Transitional Shelter Programs, Total 777 777 55 832 93.4%
      Mixed Adult, Transitional 198 198 19 217 91.2%
      Families, Transitional 16 16 5 21 76.2%
      Men, Transitional 166 166 15 181 91.7%
      Women, Transitional 122 122 2 124 98.4%
      Youth, Transitional 275 275 14 289 95.2%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 342 342 25 367 93.2%
   24-Hour Respites 297 297 2 299 99.3%
   24-Hour Women's Drop-ins 45 45 23 68 66.2%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 49 49 1 50 98.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,849 1,423 3 1,426 99.8%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 7,986
Bridging & Triage Programs 31
All Shelter Programs, Total 7,955
Shelter Programs, Room-Based, Total 2,229
Singles Sector Programs, Total 5,726
   Shelter Programs, Singles, Total 3,490
   Allied Services, Total 340
   Temporary Programs, Total 1,896
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,732 544 6 550 98.9%
   Families, Emergency Shelter Programs 597 195 1 196 99.5%
   Families, Transitional Shelter Programs 330 116 2 118 98.3%
   Families, Motel/Hotel Programs 805 233 3 236 98.7%
Single Sector Motel/Hotel, Total 497 227 1 228 99.6%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,490 3,490 156 3,646 95.7%
   Emergency Shelter Programs, Total 2,713 2,713 101 2,814 96.4%
      Mixed Adult, Emergency 588 588 12 600 98.0%
      Men, Emergency 1,177 1,177 69 1,246 94.5%
      Women, Emergency 508 508 13 521 97.5%
      Youth, Emergency 440 440 7 447 98.4%
   Transitional Shelter Programs, Total 777 777 55 832 93.4%
      Mixed Adult, Transitional 198 198 19 217 91.2%
      Families, Transitional 16 16 5 21 76.2%
      Men, Transitional 166 166 15 181 91.7%
      Women, Transitional 122 122 2 124 98.4%
      Youth, Transitional 275 275 14 289 95.2%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 340 340 26 366 92.9%
   24-Hour Respites 296 296 2 298 99.3%
   24-Hour Women's Drop-ins 44 44 24 68 64.7%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 49 49 1 50 98.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,847 1,422 2 1,424 99.9%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%
Occupancy Summary Individuals
Total People Accommodated 7,975
Bridging & Triage Programs 32
All Shelter Programs, Total 7,943
Shelter Programs, Room-Based, Total 2,227
Singles Sector Programs, Total 5,716
   Shelter Programs, Singles, Total 3,477
   Allied Services, Total 343
   Temporary Programs, Total 1,896
Temporary Isolation/Recovery Programs 0
Shelter Programs, Room-Based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Family Sector, Total 1,731 544 6 550 98.9%
   Families, Emergency Shelter Programs 596 195 1 196 99.5%
   Families, Transitional Shelter Programs 330 116 2 118 98.3%
   Families, Motel/Hotel Programs 805 233 3 236 98.7%
Single Sector Motel/Hotel, Total 496 226 1 227 99.6%
Shelter Programs, Bed-Based Individuals Occupied Beds Unoccupied Beds Actual Bed Capacity Occupancy Rate
Singles Sectors, Total 3,477 3,477 164 3,641 95.5%
   Emergency Shelter Programs, Total 2,700 2,700 109 2,809 96.1%
      Mixed Adult, Emergency 580 580 17 597 97.2%
      Men, Emergency 1,171 1,171 75 1,246 94.0%
      Women, Emergency 507 507 12 519 97.7%
      Youth, Emergency 442 442 5 447 98.9%
   Transitional Shelter Programs, Total 777 777 55 832 93.4%
      Mixed Adult, Transitional 198 198 19 217 91.2%
      Families, Transitional 16 16 5 21 76.2%
      Men, Transitional 166 166 15 181 91.7%
      Women, Transitional 122 122 2 124 98.4%
      Youth, Transitional 275 275 14 289 95.2%
Allied Services Individuals Occupied Spaces Unoccupied Spaces Actual Space Capacity Occupancy Rate
Allied Services, Total 343 343 24 367 93.5%
   24-Hour Respites 299 299 0 299 100.0%
   24-Hour Women's Drop-ins 44 44 24 68 64.7%
Temporary Programs, Bed/space-based Individuals Occupied Beds/Spaces Unoccupied Beds/Spaces Actual Bed/Space Capacity Occupancy Rate
24-Hour Temporary Response Sites 49 49 1 50 98.0%
Temporary Programs, Room/unit based Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Hotels 1,847 1,424 1 1,425 99.9%
Temporary Isolation/Recovery Programs Individuals Occupied Rooms Unoccupied Rooms Actual Room Capacity Occupancy Rate
Temporary Isolation/Recovery Programs Combined Total 0 0 0 0 0.0%

About the Data

  • Daily reporting includes occupancy, vacancy, and capacity data for the shelter and overnight services system. It is based on a snapshot of the system at 4 a.m.
  • Please note that as of April 23, 2024, hotel-based programs for refugee claimants operated by the Canadian Red Cross Society have been added to the database that supports this reporting. These programs are not new. They have been recategorized to be included in the City’s Daily Shelter & Overnight Service Usage database to more accurately reflect shelter system use in Toronto.
  • Individuals includes a count of all people served in a service area, sector, or program.
  • Reporting of occupancy and capacity is based on the capacity type of programs being reported. Capacity type refers to whether the capacity for a program is measured in rooms or beds.
    • Bed Based Capacity: A program where occupancy is measured at the bed level. Typically applicable for programs with common sleeping areas.
    • Room Based Capacity: A program where occupancy is measured at the room level. Typically applicable to family programs or hotel-based programs where sleeping rooms are not shared between households.
  • Occupancy is reported according to the capacity type of a program, and refers to the number of rooms or beds showing as occupied.
  • Unoccupied rooms or beds is also reported according to capacity type, and refers to the number of rooms or beds that were showing as available for occupancy that were not occupied.
  • Actual capacity provides the total count of available beds or rooms available in the system. It is equal to the occupied capacity plus the unoccupied capacity of a program.
  • The number of total individuals served is greater than the occupancy or capacity in room-based programs, as more than one individual may stay in room based programs where there are couples or family households.
  • Occupancy rate is calculated as occupancy divided by actual capacity. For room-based programs, the occupancy rate is calculated as the number of occupied rooms as a percentage of actual room capacity. For bed-based programs, the occupancy rate is calculated as the number of occupied beds or spaces divided by the actual bed capacity.
  • We will continue to update and improve these data and reporting processes on an ongoing basis, and based on further feedback, in the spirit of continuous improvement.
  • Further definitions about housing & homelessness services can be found in the Housing & Homelessness Services Glossary, which you can find on the Housing Stability Service System Overview web page.