Homeless Help

The City’s Warming Centres are currently open.

If you need emergency shelter, call 311 or Central Intake at 416-338-4766 for assistance. For street outreach services, call 311.

Learn more about the range of services the City offers for people experiencing homelessness below.

Homelessness in Toronto & the Shelter System

Information on people experiencing homelessness and the City's shelter system, including plans to develop new shelters.

Emergency accommodation and related support services that assist people to move into housing.

Low-barrier services, providing resting spaces, meals and service referrals. Open 24/7.

Basic necessity services to people who are homeless or at risk of homelessness.

Services for people experiencing homelessness and living outdoors.

Warm spaces for vulnerable residents to come inside during extreme cold weather.

Legal support and services to help find and keep housing, and avoid eviction

No-charge services for pets of people staying at shelter sites.

Locations of public washrooms in parks and recreational facilities.