Declaration of Homelessness as a National Disaster -
Status Report on Hostel Services for Singles
The Community and Neighbourhood Services Committee recommends:
(i)that the Provincial and Federal Governments be requested to declare homelessness a
national disaster requiring emergency humanitarian relief and be urged to immediately
develop and implement a National Homelessness Relief and Prevention Strategy using
disaster relief funds, both to provide the homeless with immediate health protection and
housing and to prevent further homelessness; and
(ii)the adoption of the following report (September 22, 1998) from the Commissioner of
Community and Neighbourhood Services, subject to:
(a)amending Recommendation No. (2) to provide that the progress report requested be
submitted directly to Council for consideration at its meeting on October 28, 1998; and
(b)amending Recommendation No. (3) to read as follows:
"(3)the Chair of the Community and Neighbourhood Services Committee be requested
to convene an early meeting with Mr. Jack Carroll, MPP, Chair of the Provincial Task
Force on the Homeless, and seek assistance in responding to this urgent situation; and
further that Councillor Jack Layton, Chair of the Council Strategy Committee for
People Without Homes be invited to attend such meeting; and":
Purpose:
This report describes the current trends and demands placed on hostel services for single
men, women and youth. It also makes a forecast about the growing needs we face this coming
winter; the initiatives underway to deal with these needs; and the service gap that still needs to
be addressed.
Funding Sources, Financial Implications and Impact Statement:
Hostel services are caseload driven. Funds have been included in the preliminary 1999 budget
request for the service initiatives described.
Recommendations:
It is recommended that:
(1)the Commissioner of Corporate Services be requested to designate the necessary staff to
work with Hostel Services on acquiring appropriate space to accommodate an additional 320
to 460 homeless singles;
(2)a progress report be submitted to the next meeting of the Community and Neighbourhood
Services Committee on November 5, 1998, with contingency plans for the coming winter;
(3)the Chair of the Community and Neighbourhood Services Committee be requested to
convene an early meeting with Mr. Jack Carroll, MPP, Chair of the Provincial Task Force on
the Homeless, and seek assistance in responding to this urgent situation; and
(4)the appropriate City officials be authorized to take the necessary actions to give effect
thereto.
Council Reference/Background/History:
Each year, at about this time, the Department reports on the status of hostel services available
to the homeless for the coming winter.
We anticipate that a much broader report on the scope of the problem and the major solutions
needed will be submitted by the Mayor's Homelessness Action Task Force in about three
months.
Comments and/or Discussion and/or Justification:
Today's report is not a good news report. The number of single men, women and youth
needing shelter continues to grow, and the system is not keeping pace. Our forecast at this
time is that another 320 to 460 beds will likely be needed this winter above the known levels
of service available.
The known levels of service described in Appendix "B" show a total capacity of 2,541 beds
this winter. This is actually 137 beds fewer than were available last winter. This loss of beds
is part of the problem.
More importantly, we estimate that needs will increase from between 11 percent to 17
percent over last winter's levels. This continuing growth in demand is beginning to
overwhelm the hostel system. Clearly, something more or different needs to be done.
The trend in shelter use by singles shown in Appendix "A" clearly demonstrates the problem.
Over the past six years, service demands have increased by 63 percent. Single women and
youth services grew by almost 80 percent. These figures are based on September occupancies.
While winter levels are higher, the growth trend is the same.
We do not know for sure what the trend will be in the future. There are many factors and
pressures that come into play and forecasting is difficult. We rely heavily on recent trends in
demand.
While there is a perception that the trend is always upward, this is not accurate. Our records
show that the use of singles hostels actually fell during the five-year period from 1988 to
1992. During that time, the single men's shelters reported a 30 percent reduction in demand.
Unfortunately, those gains have since been wiped out by new demands.
The reduction in demand prior to 1992 was attributable to three major factors, as follows:
(1)construction workers, who rented single rooms in the city, left when the building boom
ended. As a result, homeless singles found it easier to rent such rooms;
(2)quite a large number of social and supportive housing projects targeted on single adults
came on stream during this period; and
(3)age demographics showed fewer men ages 20-30 years, when the incidence of
homelessness is greater.
The lesson we learned during the period from 1988 to 1992 is, despite the influence of many
other factors, that housing is still the key to reducing homelessness. This is especially true if
that housing is designed to meet the needs of singles who require supports.
Current Initiatives:
Appendix "D" describes the various initiatives currently underway. These changes are
intended to improve services and to respond to growing pressures. Some changes are designed
to ensure that existing shelters receive supports which allow their services to be sustainable.
Other changes help the shelters address the specific needs of high risk groups of clients. Only
a few add beds to the system.
Several of the initiatives described in Appendix "D" offer alternatives or diversions from the
hostel system. The four most important diversions are as follows:
(1)expansion of Habitat Services (Item No. 3) will add 100 boarding home beds in 1998 with
200 more planned for the future. While these are not shelters, these boarding homes reach
many of the same adults who otherwise use shelters;
(2)Adelaide Resource Centre for Women (Item No. 5) is preventative in that it helps
vulnerable adult women living alone from becoming homeless;
(3)Ordnance Residence (Item No. 7) will give many youth a clear pathway off the streets and
out of the shelter system; and
(4)Project Going Home (Item No. 19) can assist some people, who are stranded in Toronto
and who are stuck in hostels, return to their home community.
Expansion of Hostel Services:
The hostel system is facing a very difficult task in further expanding its bed capacity for
single adults. The natural opportunities for expansion have been exhausted by responding to
pressures since 1992. These were as follows:
(1)a large number of churches and synagogues have joined together under the Out of the Cold
network to help out with winter demands. The combined resources of volunteers, space and
zoning rights have been put into action. Further expansion of the Out of the Cold is not
anticipated;
(2)quite a number of the existing hostels have increased their capacities by space
conversions, redesign and building additions. Further increases are not expected as this option
has also been exhausted; and
(3)surplus City properties that could be converted to shelter use have been surveyed several
times. In total, five such properties have become available of which four are still being used.
We are not aware of any other City properties that could be used in this way.
The above opportunities have allowed Hostel Services to keep up to demands over the past
six years. However, these have now been exhausted and another approach is needed.
Conclusions:
Another 320 to 460 beds will likely be needed to ensure there is enough hostel space for
single men, women and youth. This situation is potentially very serious. We cannot expect
another exceptionally mild winter as the last one. Staff require the direction and authority to
take the immediate steps needed to increase the capacity of the hostel system.
Contact Name:
Joanne Campbell
General Manager of Shelter, Housing and Support Division
Tel: 392-7885/Fax: 392-0548
--------
Appendix "A"
Trend In Shelter Use By Singles
Comparison of September Occupancies Over the Past Seven Years:
|
Average Daily Occupancy |
|
Year |
Youth |
Women |
Men |
Total |
19922072338331,273
19931972431,0381,478
19942982469461,490
19953282589771,563
19963462531,0381,637
19973433861,1451,874
1998 *3734151,2922,080
Increase use during this period:
By Percentage80%78%55%63%
By People166182459807
Note: * 1998 figure based on occupancy on September 14, 1998.
Appendix "B"
Hostel Services for Men Next Winter
|
|
Agency |
Program |
Capacity
|
|
(1) |
Good
Shepherd |
- General
hostel
- Barrett House
- Winter service |
70
5
16 |
|
(2) |
Fife House |
- two locations |
10 |
|
(3) |
Na.Me.Res. |
- General
hostel |
36 |
|
(4) |
Seaton House |
- Cottages
- General hostel
- Residence
- Annex |
31
326
205
51 |
|
(5) |
StreetCity |
- Residence
- Mezzanine |
36
20 |
|
(6) |
Richmond |
- Winter
service |
60 |
|
(7) |
Salvation
Army |
- Lighthouse
- Maxwell
Meighen
- Winter service
- College
shelter |
50
200
40
108 |
|
(8) |
Council Fire |
- Winter
service |
80 |
|
(9) |
Strachan
House |
- Residence |
35 |
|
(10) |
Parkdale
Recovery |
- Spadina
House |
10 |
|
(11) |
Out of the
Cold |
- University
Settlement
- St. Patrick's
Church
- Subsidized
staff pool
- Regular
programs |
300 |
|
Total Bed Capacity |
1,689 |
Hostel Services For Youth Next Winter
|
|
Agency |
Program |
Capacity
|
|
(1) |
Covenant
House |
- General
hostel
- Vancouver
House |
94
6 |
|
(2) |
Eva's Place |
- General
hostel |
32 |
|
(3) |
Horizon's
for Youth |
- General
hostel |
35 |
|
(4) |
Second
Base |
- General
hostel
- Special
residence |
42
5 |
|
(5) |
YWCA
Stop 86 |
- General
hostel |
28 |
|
(6) |
Touchstone |
- General
hostel |
33 |
|
(7) |
Turning
Point |
- General
hostel |
50 |
|
(8) |
YMCA
House |
- General
hostel |
55 |
|
(9) |
Youth
Without
Shelter |
- General
hostel |
30 |
|
(10) |
60
Richmond |
- Temporary
hostel |
25 |
|
Total Bed Capacity |
435 |
Hostel Services for Women Next Winter
(i)February levels are on average about 15.5 percent higher than September.
(ii)Demand increased 17 percent from February 1997 to February 1998.
(iii)Demand increased 11 percent from September 1997 to September 1998.
(iv)Demand increased between 20 percent to 32 percent from the above September levels to
the February levels which followed.
If the above trends hold, then we can expect that demands this coming winter (February 1999)
will be from a low of 2,750 to a high of 2,900 people per night averaged.
If we allow for an occupancy spike of 4 percent for peak days, then the system would need a
capacity of between 2,860 beds and 3,000 beds to meet the needs next winter.
At the time this report was prepared, there is a confirmed capacity of 2,540 beds for the
coming winter. Therefore, Hostel Services needs another 320 to 460 beds to meet forecasted
demands.
|
Additional Costs |
(1)Out of the Cold
This coalition of faith groups has provided additional services to
homeless singles during the winter for a number of years. While the
line-up of services for the coming winter has not been announced,
organizers indicate that a number of improvements will be made,
including a greater emphasis on youth services.
|
-no cost |
(2)Staffing Pool
Hostel Services provided subsidy to the Out of the Cold for a staffing
pool last winter. This was very successful and we expect to expand
this program for the coming winter. The staffing pool allows
volunteers to draw on professional support when needed to assist with
security, maintenance and counselling. The goal is to support not
supplant the work of the hundreds of volunteers who have made Out
of the Cold a success.
|
-$108,000.00
-caseload volume
-in the preliminary
1999 budget
request |
(3)Habitat Services
Plans are underway to expand this boarding home program from the
current level of 707 beds to 1,007 in three phases. We believe the first
100-bed expansion will be in place by the end of 1998, the second
100 beds by mid-1999 and the final 100 beds by the end of 1999. The
Habitat Services boarding home assist single homeless adults who are
dealing with mental health issues. Without this service, most would
wind up on the streets or in shelters.
|
-$230,000.00
-previously
approved
-in the preliminary
1999 budget
request |
(4)Boarding Homes for Women
Because of past abuse or their current vulnerable state, many
homeless women cannot live in co-ed boarding homes. Therefore,
Hostel Services has supported changes to Habitat Services to add two
all-women houses and the expansion of the existing all-women house.
More such changes are planned for the future. |
-no cost |
(5)Adelaide Resource Centre for Women
This facility which operates under the auspices of Women's
Residence provides services and support to homeless and socially
isolated women. Part of the mandate is preventative in that it is
intended to help single women who live in rooming houses so that
they do not experience further social breakdown leading to
homelessness. A more complete range of services will be provided at
the centre. |
-$93,600.00
-expansion
-in the preliminary
1999 budget |
(6)Women's Residence
This is the largest shelter for single adult women and it works with
the very hardest to serve. Currently, the property is under renovation.
When it reopens in January 1999, all three of its shelter programs
need to be reorganized and improved. These programs include:
(a)Bellwood House, which helps 10 women who have been
chronically homeless for many years;
(b)Emergency Hostel, which is the main shelter with 55 beds; and
(c)the Lounge, which is a new 15-bed program for women who
cannot be safely admitted by any existing shelter.
|
-$746,600.00
-expansion and
improvement
-in the preliminary
1999 budget
|
(7)Ordnance Residence
(See also Clause No. 7 of Report No. 6 of The Community and Neighbourhood
Services Committee.)
Once completed, this new 50-bed hostel residence for youth will
target those who are working on issues related to employment, job
skills, education and treatment. The program will be managed by
Eva's Place from North York, and all of the residents will be drawn
from the nine existing youth shelters. |
-$533,700.00
-caseload volume
-in the preliminary
1999 budget |
(8)Day Services for Youth
Four youth shelters, which include Eva's Place (North York),
Horizon's for Youth (York), Touchstone (East York), and Second
Base (Scarborough), have raised funds to add day services for their
residents. This improvement will provide these young people with
additional help in dealing with personal issues and steps to
independence.
|
-no cost |
(9)Expansion of Youth Services
Second Base recently added a new five-bed housing program which
will help some of their residents learn life skills and become
independent. The Youth Without Shelter facility in Etobicoke has
also expanded their hostel program by another two beds.
|
-$11,000.00
-caseload volume
-in the preliminary
1999 budget |
(10)Maxwell Meighen Centre
This Salvation Army facility has converted its 40-bed winter service
into permanent use which raises its annual capacity to 240 beds. They
also offer an additional 25 beds during extreme cold periods. The
centre also converted six existing beds into a Primary Support Unit
for some of the more vulnerable men, including those who are
developmentally challenged.
|
-already in the
base 1998 budget |
(11)College Street Shelter
This 108-bed facility is also operated by the Salvation Army. The
centre recently expanded its counselling service to assist residents
with issues related to employment, housing and treatment. The
changes have been quite substantial.
|
-no cost |
(12)Spadina House
This 10-bed facility opened in August 1998 and helps homeless men
who have made a commitment to sobriety. Because homeless men
lack support system (job, home, family), the standard 28-day
residential programs do not work. It is almost impossible to maintain
sobriety on the streets or in shelters. Spadina House helps these men
rebuild these support systems. All referrals into this facility are made
by Seaton House. |
-$120,400.00
-caseload volume
-in the preliminary
1999 budget |
(13)Palliative Care Program
(See also Clause No. 8 of Report No. 6 of The Community and Neighbourhood
Services Committee.)
This new service is provided in the Seaton House Annex and
received professional support from Mount Sinai Hospital. The Annex
is a wet hostel which assists 51 very hard to help men. About 10
percent are terminally ill at any one time. This is a pilot project and,
because it is the first known in North America, a research component
is built-in.
|
-no cost |
(14)Annex Expansion
Since the day it opened, the Seaton House Annex has been filled
every night. Clearly, we are not meeting the needs of all of these
chronically homeless men. In order to expand this service and to
remove negative urban influences and conflicts, Annex staff have
proposed the addition of a rural component to the centre. This service
would be entirely voluntary, and be designed to help those men who
want to establish a new purpose and direction in their lives.
|
-(see separate
report) |
(15)Good Shepherd Ministries
This centre, which has been around for many years, has made a
number of recent improvements in their services. They converted 16
existing beds to the Transitions Program which provides extra help to
younger men who have stopped using drugs. Last winter, Good
Shepherd Ministries also added 16 new beds to their existing 70 beds
to meet the needs. They also operate a five-bed hostel residence for
homeless men with AIDS. All these are in addition to their major
food program which serves 400-500 meals a day to single adults.
|
-no cost |
(16)University Settlement House
Last winter, this centre opened a new 40-bed program to help with
weekend demands during the cold season. This coming winter, the
service will be expanded by another 10 beds and open earlier, on
October 15, 1998.
|
-$38,700.00
-caseload volume
-in the 1999
preliminary budget |
(17)Lighthouse
The Salvation Army has reached an agreement to reopen this 50-bed
winter shelter for men. A number of improvements will be made
including additional maintenance and exterior security.
|
-no cost |
(18)Council Fire
This Aboriginal centre has addressed local community concerns and
will reopen its winter overnight service for 80 adults. A new smoking
room will be added to improve security. While the centre is operated
by the Aboriginal community, all are welcomed.
|
-no cost |
(19)Project Going Home
This service began at Seaton House in late 1997 and on August 1,
1998 was expanded to all shelters. It is intended as a diversion
program which helps homeless individuals and families stranded in
Toronto to return to their communities of origin. The program is
voluntary and staff verify that they will no longer be homeless upon
arrival. We estimate that 600 individuals will be assisted through this
new program.
|
-$100,000.00
-caseload offset
-in the preliminary
1999 budget |
Total Additional Costs |
$1,982,000.00 |
(A copy of the Appendix C chart referred to in the foregoing report was forwarded to all
Members of Council with the Agenda of the Community and Neighbourhood Services
Committee for its meeting on October 8, 1998, and a copy thereof is on file in the office of the
City Clerk.)
The following persons, representing the Toronto Disaster Relief Committee, appeared before
the Community and Neighbourhood Services Committee in connection with the foregoing
matter, and delivered a Proposal for Emergency Relief Strategy for the City of Toronto:
-Ms. Cathy Crowe, RN, Queen West CHC;
-Mr. David Walsh, President, Realco Property Ltd.;
-Mr. Peter Rosenthal; and
-Mr. Steve Lane.
The following Members of Council were present at the meeting of the Community and
Neighbourhood Services Committee during the aforementioned deputation:
-Councillor Case Ootes, Deputy Mayor.