If any of the following options do not work for you, email elections@toronto.ca or call 311.

Vote by mail applications closed on May 26 at 4:30 p.m.

If you are physically unable to go inside the voting location, you can request to have your ballot brought to your vehicle, outside of the building or to another area within the voting location. Where a voting location is situated in a multi-residential building, the boundaries do not include any residences on the property.

A friend or support person will need to go inside the voting location to let the election officials know that you require curbside voting. If travelling to the voting location alone and you require curbside voting, please call 416-338-2020 or email AccessibleElections@toronto.ca

If you require assistance at the voting location you may bring a friend along to help or you may ask an election official for assistance. Your friend may go behind the voting screen with you, however they must make a declaration first.

The Voter Assist Terminal is a ballot-marking device that allows voters with disabilities to mark their ballot privately and independently. The features include a touch screen, an audio function, a braille key pad, a sip/puff tube device, a rocker paddle/foot switch and zoom features to adjust font sizes and colour contrast.

Voter Assist Terminals will be available at all advance vote locations. If you require the use of a Voter Assist Terminal on election day and one is not located at your designated voting location, you can request to have your ballot transferred by calling 416-338-1111 press 6.

Voter Assist Terminal Audio Only

If you require the use of a Voter Assist Terminal (VAT) and one is not located at your designated voting location on voting day, you can request to have your ballot transferred to the VAT voting location in your ward.

A ballot transfer can also be requested in circumstances where an eligible voter might encounter a barrier at their designated voting location.

Requests should be made as soon as possible to ensure sufficient time for processing by contacting 416-338-1111 for a Ballot Transfer Request form.

Once approved, the elector will receive a Ballot Transfer Notice form by mail or email.

The elector must bring the Ballot Transfer Notice with them to the newly assigned voting location.

Appoint a Voting Proxy

If you are unable to vote for any reason on any of the available voting days, you can appoint another eligible elector to vote on your behalf.

Who Can Vote on Your Behalf

A Voting Proxy must be someone who is eligible to vote in the city of Toronto and who the voter can trust to vote the way they wish. A voter can only choose one person to vote on their behalf.

A Voting Proxy can only vote on behalf of one person unless they are voting on behalf of a relative. Relatives are spouses, siblings, parents, children, grandparents and grandchildren. A Voting Proxy can vote on behalf of more than one relative.

Note: A person acting as executor or trustee or in any other representative capacity is still required to get a certified Voting Proxy Appointment Form.

You can request a Voting Proxy Appointment Form by emailing VoterRegistration@toronto.ca or by calling 311.

Certify the Voting Proxy Appointment Form

To get a Voting Proxy Appointment Form contact Toronto Elections by emailing voterregistration@toronto.ca or by calling 311.

From May 15 to June 26 at 4:30 p.m., the Voting Proxy Appointment Form must be certified by the City Clerk.

The Voting Proxy Appointment Form must be completed and signed by the voter and the proxy voter before being certified.

The Form can be certified in-person at the Toronto Elections office, Toronto City Hall, 100 Queen St. W., hours are:

  • 8:30 a.m. to 4:30 p.m., Monday to Friday, excluding statutory holidays; or
  • 8:30 a.m. to 5:00 p.m. on any day of advance vote occurring during regular business days; or
  • 12:00 p.m. (noon) to 5:00 p.m. on any day of advance vote when the Toronto Elections office is normally not open.

The North York Civic Centre (5100 Yonge St., ground floor) is an option for Proxy certification by appointment only. The last day for appointments at North York Civic Centre is Tuesday, June 20, from 8:30 a.m. to 4:30 p.m. Contact Toronto Elections by calling 311 or emailing voterregistration@toronto.ca to book a Proxy certification appointment at the North York Civic Centre.

Proxy certification on election day, Monday, June 26, will only be offered at Toronto City Hall, 100 Queen St. W., from 8:30 a.m. to 4:30 p.m.

For more information, review section 44 of the Municipal Elections Act, 1996.

How to vote information is available in a number of formats on the Election Audio-Visual Resources page.

If you require assistance in another language:

  • In June, more key election information is available on this web page in additional languages.
  • You can also translate any page at any time by selecting the Translate button at the bottom of each page, this will allow you to select any language offered by Google Translate.
  • If you require assistance in a language that is not available, please call 311 to request over-the-phone interpretation in more than 180 languages.
  • Voting location staff will be wearing tags that show the different languages they speak.
  • You may ask anyone who is not a candidate or a scrutineer to act as an interpreter for you. They must complete an oral declaration that they will faithfully translate any communication between you and the election officials. Interpreters may not go behind the voting screen with you or assist you in voting.
  • Translated “How to Vote booklets” are available in the voting location to assist with declarations, required identification, how to mark your ballot and what to expect.

There are several ways to arrive at a voting location:

Voting hours on election day are from 10 a.m. to 8 p.m.

You are entitled to three hours in which to vote on voting day. This does not mean you can take three hours off work. It means you’re allowed to be absent to give yourself three hours of voting time.

Typically this is at the start or end of your working hours. For example, if your working hours are from 10 a.m. to 6 p.m., you are entitled to leave one hour early so that you would have from 5 p.m. to 8 p.m. to vote.

Your employer may decide when it would be most convenient for you to be absent in order to vote. For example, if you work from noon to 6 p.m. your employer may decide that you should come in at 1 p.m., rather than leave work at 5 p.m.

To address barriers to voting for people with disabilities, Toronto Elections has established a dedicated telephone line and email address. Please contact us with accessibility questions, comments or concerns you may have:

Email: accessibleelections@toronto.ca

Phone: 416-338-1111 press 6

TTY: 416-338-0889

Eligible voters who do not have a permanent address can vote in the 2023 by-election for mayor.

If you stay at a shelter or spend time at a drop-in centre, look for information cards and posters with details on the closest voting location to your shelter. You may also find your voting location by using the MyVote web application.

If you need information about how to vote or are experiencing a barrier to voting, email elections@toronto.ca or call 311.

As an eligible voter on remand in one of Toronto’s detention centres, you can vote in the 2023 by-election for mayor by appointing a Proxy or participating in the Mail-in Voting program through a liaison officer assigned by the correctional facility. To vote by mail, you must speak with detention centre staff to review the Mail-in Voting details and ensure you submit your request before the established deadline.

For more information, email VoteByMail@toronto.ca.